Convoke Onboards Three New Credit Issuers

Platform Features Further Developed to Meet Customer Needs

Convoke, a leader in SaaS solutions for the debt collection market, today announced the most recent software update to its debt collections compliance and management hub. Each year, Convoke develops and releases several updates to its platform to support its clients’ evolving needs. This release includes the onboarding of three new credit issuers, as well its continued development of existing functionality.

“We are pleased to begin supporting three additional major credit issuers on Convoke as part of this release,” said Dave Pauken, CEO of Convoke. “Our increasing customer base and continuous platform enhancements are validation of the value that Convoke continues to deliver to the collections and recovery industry.”

New Customer Onboarding

As part of its latest release, Convoke is proud to introduce the support of three new credit issuers, all of which are included in the top 20 largest banks in the United States. Convoke’s continued market penetration demonstrates its relevance in providing solutions to the collections and recovery industry in an increasingly complex regulatory environment.

Platform Enhancement

In response to current customer needs, Convoke has introduced numerous enhancements to existing functionality across its platform, including the streamlining of the complaints, debt settlement, and legal processes and reporting, in addition to further integration with credit issuer systems. These improvements to the platform will further assist credit issuers in their regulatory compliance efforts and the consumer experience in the debt recovery process.